Privacy Policy

In short: we collect personal information that you provide to us, plus information the app needs to function.

We collect personal information that you voluntarily provide when you register on the Services, express interest in our products, participate in coaching activities, or otherwise contact us. This may include:

• Names, phone numbers, email addresses, mailing addresses
• Usernames, contact preferences, passwords, contact or authentication data
• Body weight, body measurements, progress photos, workout logs, nutrition and food logs

Sensitive information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information: health data and financial data.

Payment data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and associated security code. All payment data is handled and stored by Razorpay. You may find their privacy notice at razorpay.com/privacy.

Application data. If you use our application(s), we may also collect:

• Mobile device access (camera, storage) that you grant, used for progress photos
• Mobile device data (device ID, model, manufacturer, operating system, IP address)
• Push notification delivery status, if you enable push notifications

Information automatically collected. Some information, such as your IP address, browser and device characteristics, and usage logs, is collected automatically when you use our Services. This is used to maintain security, troubleshoot issues, and for internal analytics and reporting.

We process your personal information for a variety of reasons, including to facilitate account creation and authentication, deliver the Services you request, respond to support inquiries, send administrative information, enable coach-client communication, protect the Services against fraud and abuse, evaluate and improve the product, and comply with our legal obligations.

We share personal information with the third-party service providers who perform services on our behalf, under contracts that limit what they may do with your data:

• Supabase: cloud database and backend hosting
• Razorpay: payment processing and billing
• Vercel: website hosting
• Resend: transactional email delivery

We may also share information in connection with a business transfer (such as a merger or acquisition), or where you choose to share information with other users through the Services, such as messages with your coach or client.

We use a single cookie: a session cookie, set by our authentication provider (Supabase), that keeps you signed in and is required for the Services to work. We do not use cookies to store your preferences, and we do not use them for third-party advertising or permit any third party to use them for that purpose. See our Cookies page for more detail.

How long we keep specific categories of your information, including what happens when you delete your account, is described in the Data Retention section below.

We have implemented reasonable technical and organizational security measures designed to protect your personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18, or that you are the parent or guardian of a minor client and consent to their use of the Services under your supervision as their coach relationship requires. If we learn that we have collected data from someone under 18 without appropriate consent, we will take reasonable steps to delete it.

Depending on where you are located, applicable law may give you rights regarding your personal information, including the right to access, correct, or delete it, and to withdraw any consent you previously gave. You can review or change your account information by contacting us or through your account settings. To request deletion, see Section 13 below.

No uniform technical standard for Do-Not-Track signals currently exists, so we do not respond to them. If a standard is adopted that we are required to follow, we will describe that in a revised version of this notice.

We retain your personal information only for as long as necessary for the purposes described in this notice. If you delete your account, we erase your health, fitness, and activity data: your check-ins, measurements, progress photos, workout history, food logs, and messages.

Paid invoice and payment records are an exception: we retain these for financial record-keeping purposes, with your personal information removed from them, as is standard practice for financial recordkeeping.

Yes. We will update this notice as necessary to stay accurate and compliant with relevant laws. Material changes will be indicated by an updated date at the top of this page.

Email us at vikram@seigotic.com, or by post at:

• AlphaCoachOS
• No 13, Rajaji Nagar 1st Cross Street
• Madippakkam, Tamil Nadu 600091
• India

You may have the right to request access to, correction of, or deletion of your personal information, depending on applicable law. In the AlphaCoachOS app, go to Settings, then Danger zone, to permanently delete your account and data yourself at any time -- unless you currently coach clients of your own. In that case, self-service deletion is blocked, because deleting your account would also delete every client you coach as a side effect; contact us at vikram@seigotic.com to close your account instead, or stop coaching your clients first. You can also reach us at that address for any other access, correction, or deletion request.